SHIPPING POLICY N
The following conditions apply to payment and shipping:
Deliveries in Switzerland
Shipping costs (including VAT):
We calculate the shipping costs according to Swiss Post. Up to 2 kg Fr. 9.00, up to 10 kg Fr. 11.00 and up to 20 kg (from 10 kg we ship with DPD) Fr. 15.00
Deliveries abroad
Only after consultation. We calculate the shipping costs abroad according to the shipping costs of DHL, DPD, Swiss Post.
Delivery of download products
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
You can download download products via a link sent by email.
This email with access data for carrying out the download will be sent within 12 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Switzerland) within 2 - 4 working days, and for international deliveries within 5 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Accepted payment options
Prepayment by bank transfer
For regular customers on account
Payment via PayPal
Payment via PayPal Express
Payment via Stripe (credit card, Sofort, Giropay, Apple Pay)
If you have any questions, you will find our contact details in the imprint.
refund policy